Night Guest Service Agent (GSA)

Position : Night Guest Service Agent (GSA)

Salary : NA

Location : Patong, Phuket

Patong Bay Residence is looking for dedicated team members to join our friendly and supportive work environment.

We believe in providing a positive workplace with fair benefits, comfortable working hours, and a welcoming atmosphere for all our staff. We also offer convenient parking for both staff and guests.

Located in the Patong area, we’re just a 10-minute walk from the beach, offering convenience without the bustle—perfect for both work and relaxation.

Our hotel maintains high occupancy year-round, with a motivated atmosphere that encourages growth and success.

You’ll enjoy a dynamic yet manageable pace, right on the main road connecting Kathu to Patong Beach.

If you’re looking for a fulfilling role in a great environment, we invite you to be part of our team at Patong Bay Residence!

Work Hours: 22:00 – 07:00 hrs.

Job Responsibilities:

  • Oversee and maintain the hotel’s night operations during the shift.
  • Handle guest check-ins and check-outs efficiently.
  • Answer incoming calls from guests and assist with inquiries.
  • Coordinate with housekeeping to ensure guest rooms and public areas are in order.
  • Provide guests with information about hotel services, local attractions, and any other requested assistance.
  • Assist with guest needs and facilitate a smooth and comfortable experience.

Qualifications:

  • Strong communication and customer service skills.
  • Proficiency in English with smooth and clear communication.
  • Ability to work night shifts.
  • Good organizational skills and attention to detail.
  • Previous experience in hospitality or a similar role is preferred but not required.
Benefits:
  • Competitive Salary
  • Monthly Service Charge
  • Incentives (Spa, Front Office, F&B)
  • Transportation Allowance
  • Duty Meal
  • Uniform
  • Birthday Leave
  • Minimum of 6 Annual Leave
  • Minimum of 14 Days Public Holidays
  • Recognition Awards
  • Room and F&B Privileges
  • Training and Career Opportunities
  • Annual Staff Party and Relationship-Building Activities

For more information, please contact

  • K.Nathakamol (Director of Human Resources)
  • Tel : +66 95 286 6986
  • Email : hr@phuketbaygroup.com

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